Privacy Policy
Since our focus is on authentic storytelling, keep the tone of this page clear and jargon-free.
At FARMSTEL, we value the trust you place in us when you choose our Himalayan products. This privacy policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
Sunderkhal, Mukteshwar
AN Parvatiya Products
farmstelin@gmail.com
1. Information We Collect
We collect information to provide a better experience for our community:
- Personal Information: Name, shipping address, billing address, email address, and phone number provided during checkout or account creation.
- Payment Details: Processed securely through our third-party payment gateways. We do not store your credit/debit card information on our servers.
- Usage Data: Information on how you navigate our site, including IP addresses and browser types, collected via cookies to improve site functionality.
2. How We Use Your Information
Your data allows us to:
- Process and fulfil your orders for our oils, herbs, and honey.
- Communicate updates regarding your shipment or respond to your inquiries.
- Share stories from the mountains and new product launches (only if you opt-in to our newsletter).
- Improve our website interface and product offerings based on user feedback.
3. Sharing Your Information
We do not sell your personal data. We only share information with trusted third parties necessary for our operations:
- Logistics Partners: To ensure your products reach your doorstep.
- Payment Processors: To facilitate secure transactions.
- Legal Compliance: If required by law to protect our rights or comply with a judicial proceeding.
4. Data Security
We implement standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot pledge absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request a correction of inaccurate data.
- Opt-out of marketing communications at any time by clicking “Unsubscribe” in our emails.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Effective Date.”
8. Community Initiatives & Local Impact
At FARMSTEL, our mission involves working closely with local farmers and women’s collectives in the Kumaon region.
- Anonymity: When we share stories of our farmers or community impact on our website or social media, we prioritize the privacy of our local partners. Personal data of our farming collective is never shared with third parties for marketing purposes without their explicit consent.
- Circular Economy Research: If you participate in our sustainability surveys or plastic recycling initiatives, your feedback may be used to improve our environmental impact. This data is typically aggregated and anonymized to protect your individual identity.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us:
- Email: info@farmstel.in
- Address: Mukteshwar, Uttarakhand, India.
